WhatsApp marketing agency · India
WhatsApp Marketing Agency in India
WhatsApp is where your customers actually read you. We run WhatsApp marketing on the official Business API — approved templates, clean opt-ins, and campaigns wired to your CRM — so repeat purchases happen in the app your customers already have open.
WhatsApp marketing services
WhatsApp marketing services we offer
WhatsApp Business API setup
Number provisioning, Meta Business verification, display-name approval and Business Solution Provider selection. Done once, done properly.
WhatsApp marketing message templates
We write, categorise and submit your WhatsApp marketing message templates, manage rejections, and keep an approved library ready so campaigns never wait on review.
Retention campaigns
Abandoned cart recovery, order and delivery updates, replenishment reminders, winback offers and post-purchase check-ins.
Bulk WhatsApp marketing, done safely
Segmented broadcasts to opted-in audiences with throttling, suppression lists and quality-rating monitoring so your number stays healthy.
Automation & chatbots
Keyword flows, quick replies and routing to a human when intent is high, so a campaign reply becomes an order instead of an unread message.
CRM integration
Two-way sync with Zoho, HubSpot, Salesforce or Shopify. Every send, reply and conversion lands on the customer record.
WhatsApp marketing cost
What WhatsApp marketing actually costs in India
Three separate line items. Any agency that quotes you one blended per-message rate is hiding at least one of them.
| Cost line | Who charges it | How it scales |
|---|---|---|
| Conversation charges | Meta | Per 24-hour conversation, priced by category. Marketing conversations are the most expensive; utility and service conversations cost significantly less. |
| Platform fee | Your Business Solution Provider | Monthly SaaS fee, sometimes plus a per-message markup. Varies widely between providers. |
| Agency retainer | Us, if you want it | Fixed monthly for strategy, template writing, campaign build, segmentation and reporting. |
Meta revises India conversation rates periodically and rates differ by category, so we quote against current published pricing at the time of proposal rather than a fixed number here.
Campaigns that pay
WhatsApp marketing campaigns that drive repeat purchases
Abandoned cart recovery
Fires within the hour, with the product image and a direct checkout link. Usually the fastest payback of anything on this list.
Order and delivery updates
Utility-category messages customers genuinely want. Cheaper per conversation, and they keep your number's quality rating high.
Replenishment reminders
Timed to each product's real consumption cycle, pulled from order history rather than a generic 30-day guess.
Winback
Targeted at customers past their expected reorder window, segmented by what they bought and what they spent.
Post-purchase and review requests
Turns a delivery into a review, a reorder or a referral, at the moment satisfaction peaks.
Common questions
WhatsApp marketing FAQs
How much does WhatsApp marketing cost in India?
You pay two separate things. First, Meta charges per conversation, priced by category — marketing conversations cost the most, utility and service conversations far less, and rates are set by Meta for India rather than by your agency. Second, you pay your Business Solution Provider a platform fee and, if you use one, an agency retainer for strategy, templates and campaign management. Ask any agency to break out all three lines separately; a single bundled per-message price usually hides the margin.
How do I send bulk WhatsApp messages legally?
Through the official WhatsApp Business API with pre-approved message templates and documented opt-in from every recipient. Grey-route bulk senders and modified WhatsApp apps are cheaper right up to the point your number is banned and your customer list becomes unreachable. We only build on the official API.
What is a WhatsApp message template and why does it need approval?
Any message you send to a customer outside a 24-hour reply window must use a template pre-approved by Meta. Templates are reviewed for category, wording and formatting. We write and submit them, handle rejections, and maintain a library of approved variants so campaigns are never blocked waiting on review.
Can WhatsApp integrate with my CRM?
Yes, and it should. Sending WhatsApp campaigns from a tool that cannot see order history means you cannot segment or suppress properly. We connect WhatsApp to Zoho, HubSpot, Salesforce or Shopify so campaigns fire on real customer behaviour and responses land back on the contact record.
How is WhatsApp marketing different from bulk SMS?
Read rates are far higher, messages carry images, buttons and catalogues, and the conversation is two-way — customers can reply and buy in the same thread. The trade-off is stricter rules: opt-in is mandatory and templates are policed.
Find the revenue sitting in your database
Schedule a free 30-minute discovery call. We audit your CRM data, your current lifecycle flows and your WhatsApp and email setup, then show you the three highest-value gaps — whether or not you work with us.