Retention marketing agency
The retention‑first CRM and lifecycle agency.
We build the WhatsApp, email and CRM systems that turn one‑time buyers into repeat customers. Measured in revenue, not open rates.
- First order placedDay 0 · Shopify✓
- Delivery update + how-to-useDay 2 · WhatsApp✓
- Review requestDay 7 · Email✓
- Replenishment reminderDay 24 · WhatsApp
- Second orderDay 26 · the goal
Illustrative flow
What we do
Retention marketing services
Each one works alone. Together they compound.
WhatsApp Marketing
The retention channel customers actually read. Official Business API, approved template messages, cart recovery and reorder campaigns, without getting your number blocked.
WhatsApp marketing services →Email & Lifecycle
Welcome, winback, replenishment and post-purchase flows that run themselves. Built on Klaviyo, Zoho Campaigns or HubSpot: whichever you already pay for.
Email marketing agency →CRM Implementation
A CRM nobody updates is an expensive spreadsheet. We implement, migrate and clean Zoho, HubSpot and Salesforce so your retention data is actually trustworthy.
CRM implementation services →Marketing Automation
Segments, triggers and journeys wired across your stack, so the right message fires on behaviour instead of on a campaign calendar.
Marketing automation →Why retention first
Why retention marketing beats more ad spend
You already paid for them
Every existing customer was bought once with ad spend. Selling to them again costs a message, not a media budget.
They convert on intent, not interruption
A replenishment reminder at the right moment beats a cold impression. Retention messaging meets a need that already exists.
It compounds
A second purchase makes a third far likelier. Retention gains stack quarter over quarter instead of resetting with your ad account.
How we work
How our retention marketing agency works
Retention audit
We pull your order, CRM and campaign data and find where repeat revenue leaks. Usually it is between purchase one and purchase two.
Data and CRM cleanup
Deduplicate, map fields, fix consent records and get opt-ins right so every downstream campaign is deliverable and compliant.
Build the flows
WhatsApp templates submitted and approved, email sequences written and built, triggers wired to real customer behaviour.
Measure in revenue
One dashboard: repeat purchase rate, retention rate, revenue per recipient. No vanity metrics.
Results
Case studies
Find the revenue sitting in your database
Schedule a free 30-minute discovery call. We audit your CRM data, your current lifecycle flows and your WhatsApp and email setup, then show you the three highest-value gaps, whether or not you work with us.